Ideas box

Be able to remove yourself from the waiting list once you have registered

Customers can search more easily and quickly using filters. I want to be able to search for customers by: had a certain service canceled the last appointment purchased a certain product participated in a workshop region has/does not have an email address has a customer card/subscription haven't been since... with a visit in the future... by tags on blockages (online booking) customers who have to pay an advance Send mails/newsletters checked or unchecked billing details filled in

As a user, I want to be able to control how and when per service it is displayed, so that I have full control over the visibility of services in: the online booking confirmation screen, the confirmation email, the reminder email, and other communications. This setting should be independent of properties such as duration, price or advance. So, for example, do or do not show services without/with a duration in the mail, yes/not on the online booking, etc...

The system should allow certain customers (loyal or “VIP” customers) to have more online booking rights than standard customers (or vice versa, can restrict to a few customers). Examples: Being able to make appointments after a certain hour (for example after 6 pm), even if this is limited or unavailable to standard customers. Being able to plan appointments further ahead of the standard allowed period, so that selected customers have earlier access to desired time slots. Goal: This gives loyal customers more advantage and first choice when planning appointments.

Be able to apply rights so that an employee cannot delete appointments

The customer stop on the menu should ensure that only customers who have booked this service in the past can book this service again. For example: a men's haircut can only be booked by customers who have already booked a men's haircut.

Auto-added extra time (such as preparation or clean-up time) must be invisible to customers, so that only the actual reservation duration is shown on the online booking and avoid all mailing and confusion.

Optios can link bookkeeping to the Billit

at the end of the month or quarter, I need to make invoices. However, this is not always possible on the last day of the month. From an accounting point of view, it is better that the invoice date is, for example, 31/12 and not 1/1. Is this possible?

I (often) have to make invoices where hourly performance is charged. However, I can't fill in quarters/half hours (0.25 or 0.50 or 0.75) right now. So I have to set number to 1 and enter the total amount immediately. Since we also can't type a detail or word of explanation into the invoice (as an extra doc or in the mail itself), this is not clear.