Ideas box

We've been working with a birthday email where customers receive a gift for years, but with OPTIOS, you can require additional information (such as address) when booking online, but date of birth is not a mandatory field here. while this is so easy to automate... In Marketing, you create an automatic birthday email to send out, but if you don't ask and input yourself, you don't have a date... 👉 Conclusion: You can automate the birthday email, but unfortunately you can't make the date of birth mandatory via online booking. Now, that information must be manually added to the customer file at a later date. Would you like to create an opportunity to mark the birthday date as' mandatory '?

Only an unused receipt sold in the salon can be withdrawn Should also be available for coupons sold online Should also be possible for receipts that have already been used a lot Theft, loss, misuse under conditions, etc...

Being able to call up a report to see which customer purchased a (specific) product in which period

Now you have to go into the app/software to view the notifications of new appointments or check the mailbox. It would be useful to be able to turn on a notification every time a new appointment is booked by the customer online and you receive a notification on your smartphone, such as a WhatsApp notification (e.g.

It would be useful if the price was immediately visible when you open a service or menu. Now, customers often have to click a lot before they see a price, which is a major disadvantage. I prefer to be more transparent about this so that customers immediately see the price and don't drop out when booking an online appointment because they don't know the price right away.

Change the layout of the PDF text when creating gift cards. I would like to add this text Enjoy a well-deserved moment of pampering at De Verborgen Parel! This gift card can be used for various stays and wellness experiences in our B&B and private sauna (2 people). Private sauna • 2 hours €120 • 3 hours €170 • 4 hours €220 Sauna packages • Cava package (from 2 hours) €170 • Pasta & wine package (from 3 hours) €235 • Cheese & wine package (from 3 hours) €248 • Champagne package (from 3 hours) €260 • Breakfast package (from 3 am) €220 • Breakfast with Cava (from 3 a.m.) €235 • Breakfast with Champagne (from 3 am) €270 Overnight stay & wellness Standard room 1 night €119 • Romeo and Juliet package €190 • Cheese and wine package €175 • Me and You package €170 • Wellness package €247 • Midweek 2+1 free €238 Luxury room 1 night €139 • Romeo and Juliet package €210 • Cheese and wine package €195 • Me and You package €190 • Wellness package €267 • Midweek 2+1 free €278 Deluxe room 1 night €154 • Romeo and Juliet package €225 • Cheese and wine package €210 • Me and You package €205 • Wellness package €282 Overnight stay at the wellness €325 All prices listed are for 2 people. This voucher is valid for 12 months from date of purchase. We look forward to welcoming you. BUT who insists on doing this Enjoy a well-deserved moment of pampering at the Hidden Pearl This gift voucher can be used for various options for a stay in our B&B and/or a wonderful wellness moment in our private sauna (2 people). ♀ Private sauna 2 hours private sauna - €120 3 hours private sauna - €220 Sauna packages Cava package from 2 hours of sauna €170 Pasta & wine package starting with 3 hours of sauna €235 Cheese & wine package from 3 hours of sauna €248 Champagne package from 3 hours of sauna €260 Breakfast package from 3 hours of sauna €220 Breakfast with Cava from 3 am sauna €235 Breakfast with Champagne from 3 hours sauna €270 Overnight stay & wellness Standard room 1 night €119 Romeo & Juliet package €190 Cheese & wine package €175 Me & You package €170 Wellness package €247 Midweek 2+1 free €238 Luxury room 1 night €139 Romeo & Juliet package €210 Cheese & wine package €195 Me & You package €190 €267 Midweek 2+1 free €278 Deluxe room 1 night €154 Romeo & Juliet package €225 Cheese & wine package €210 Me & You package €205 Wellness package €282 Wellness package €325 All prices listed are for 2 people. This voucher is valid for 12 months from date of purchase. We look forward to welcoming you. making it look like a mess

I come from another booking platform and find the optios agenda so unclear, are there still people who struggle with this? for example, we work with flexis for the reception, if I want to put this at the top of the agenda so that everyone can see it, this can only be done by creating a new BLOCK but must be linked to 1 employee, but we work with a team & sliding days, so you are always forced to appoint that one person to see this general comment for that day... In my opinion, it's ideal for people who work alone in their salon, but I do think it's a bit of a hassle with a team if I can be honest, maybe you can hopefully make the agenda a bit clearer in the future? Omit the lines so you get a much calmer overview... make it easy to add a comment that is visible to everyone? make the layout a bit clearer when you look at your mobile...

Automatically adjust the working hours for different customers when the customer or we book ourselves. A clearer overview when I need to calculate a price for a customer. When we book, it's not clear. Possibly a few different layouts for the agenda itself that we can choose from, some like me a little more color, others like more business, color and different looks make the day happy :-) A regular app where you don't have to log in every time to book customers (a bit of a waste of time) The day, week, 3 days when it is adjusted so that it remains at your choice. Add a “transfer” button at checkout. And lastly, when you send an email to the Help desk, be sure to respond, I've been waiting for an answer for a week! I signed a 3-year contract and because of the small letters, I'm stuck to this booking system, TOF! Great in terms of sales but after sales service could be better (from starvation)

There are already a lot of notifications within Optios that provide sufficient information, but some are still fairly general. As a result, it is not always clear to the salon exactly what happened and why. Desired improvement Make notifications clearer by, where possible, specifying: What didn't work out. Why it didn't work out. What the salon needs to do to fix this.

Currently, there is a possibility to set up customers to receive an email after checkout asking for their feedback or what they thought of their visit. In addition, they get to see 2 smileys. A happy face and an unhappy face that they can click on. In addition, there is also the option for customers to write a comment themselves. This feature request is about the salon owner wanting the ability to have customers' self-written comments appear automatically on Google Reviews. In addition, the salon owner would like to be able to decide for himself which comments may or may not be posted on Google.