Ideas box

When a customer has a no show, make online booking possible for that customer only subject to payment of an advance or guarantee by credit card. Important: Only for those customers! So that customers who come correctly are not penalized + you don't want a general extra barrier when booking.

You can easily call customers with a “no-show”.

No show customers must pay for the full treatment online instead of an advance payment.

You can use the date but not the treatment yet - useful for customers who often come for different treatments?

Linking a no-show to an invoice (being able to send the invoice manually, not automatically, but at the touch of a button, so to speak)

At my first 'no show', I allow the customer to pay for the 'no show' within 5 days. I would like to be able to send an email in the same way as the first one if the customer does not pay his balance on time.

When making a new appointment, automatically add the no-show bill

If someone cancels late, it would be nice if this moment was released again in the online agenda (within the set time that a customer can come between booking and appointment). Because if I remove the no show from the agenda, I basically have no note of this in the customer file..

We want to mark a no-show on the agenda so that the software remembers it. However, then this place will not become vacant. If it is an adaptation of 4u, for example, that would be useful.

Now, the no-show appointment is shown as any other paid appointment, making it difficult to find it quickly.