Ideas box

When a customer has a no show, make online booking possible for that customer only subject to payment of an advance or guarantee by credit card. Important: Only for those customers! So that customers who come correctly are not penalized + you don't want a general extra barrier when booking.

You can easily call customers with a “no-show”.

No show customers must pay for the full treatment online instead of an advance payment.

You can use the date but not the treatment yet - useful for customers who often come for different treatments?

Linking a no-show to an invoice (being able to send the invoice manually, not automatically, but at the touch of a button, so to speak)

At my first 'no show', I allow the customer to pay for the 'no show' within 5 days. I would like to be able to send an email in the same way as the first one if the customer does not pay his balance on time.

When making a new appointment, automatically add the no-show bill

We want to be able to mark a no-show on the agenda so that the software remembers it, the customer should definitely be marked as a no-show. However, then this place will not be vacant for other customers. In the case of an operation of 4 hours, for example, it would be useful to reduce the no-show appointment duration to 5 minutes, for example, so that other customers can still use 3h55.

Now, the no-show appointment is shown as any other paid appointment, making it difficult to find it quickly.