Ideas box

Being able to automatically send the re-opt-in mail, at once, to all customers who are not subscribed to the mailing

When a customer signs up for a workshop, send an email to the salon/Si un client s'inscrit à un atelier, envoyez un courriel au salon

Distinguish between transactional and non-transactional communication. Transactional = necessary for the provision of services, such as: Confirmation of an appointment Appointment reminder System notifications or security updates → These should always be sent regardless of marketing preferences. Non-transactional (marketing) communication = Newsletters, promotions, customer satisfaction surveys, etc. → These are only sent via the channels for which the customer has explicitly given permission. So the following checkboxes should actually be available in the customer portal or registration form: ☐ Receive confirmations via email ☐ Receive confirmations via text message ☐ Receive reminders via email ☐ Receive reminders via text message ☐ Receive newsletters via email ☐ Receive newsletters via text message → confirmations MUST be checked anyway, but the customer can choose how they are sent (one way or both) → Reminders and marketing should be optional

Mail confirmation to manager and/or employee for manual appointments on the agenda

Prefer your own salon name in the subject of emails to customers, instead of current “Optiossalons”.

Telephone appointments with an online deposit: When the customer receives the email with the payment link, there should first be a reference to the salon's terms and conditions + a physical promotion where they first approve them before they can pay.

Mailing by gender, so that the mail fits better, such as in the case of hair removal (women/men, for example) or such as birthday mailings: split between men, children, women - that they can receive another mailing that is automatic with their birthday.

Be able to edit mail with an invoice as an attachment

And not that we have to type in every question to you. But that we can send our own intake interviews about each treatment.