Overview screen where all emails are visible.
Sara Meert
Develop an overview screen that shows all emails sent from the booking program, with filter and search options. This overview should help monitor the status and effectiveness of e-mail communication.
- List view of all emails sent
- Filter by date, status (delivered, not delivered, opened), recipient, subject, etc.
- Show all types of emails that have been sent
- Show date and time of shipment.
- Show the recipient (s) and subject by email.
- Email delivery status
- Show whether the email has been delivered successfully, is pending, or has not arrived (bounced).
- Give a clear indication of error messages or problems during delivery.
- Open and click statistics
- Show if and when the email was opened by the recipient.
- If applicable, show whether links in the email have been clicked.
- Search function based on email address, subject or content.
- Notifications/Alerts (optional): Option to receive notifications for undelivered emails.
Sara Meert
Merged in a post:
Better monitoring of automated campaigns
A
Anicée Van Camp
Better monitoring of automated campaigns: detailed report on receipt of emails, filtered report, etc.
Sara Meert
Merged in a post:
Unable to recall failed emails in the campaign list
B
Barbara Bossuyt
If you now look into a campaign, you see the failed ones, but you can't click on them to easily see these customers, for example.
If you click failed, he could immediately show a filtered list.
Sara Meert
Merged in a post:
Meer data over emails
I
Ilse van Krieken
It would be useful to see if people have opened/read your email.
K
Kristine Verstraete
Failed mail shipments are marked with a red cross.
It would be useful if this could also be seen at a glance by selecting these options at the top: sent, delivered, read... now you can only see who read them by clicking on each customer individually, then by clicking on 'notifications' in the profile - for a campaign to a large group, this is quite time-consuming, and it is not always correct (did a test where it was not visible that I had received and read the mail) - so if you select READ, it would be useful to see those who have read the campaign will appear unselected at the bottom.
It would be an added value in sending targeted campaigns from Optios :-)
Jeanine Kubiak
And also in “bulk edit” all emails that are not correct to delete directly in the list.