Book an appointment online with one employee (never split)
complete
Sara Meert
Merged in a post:
Do not change hairdressers for services in an appointment
A
Anicée Van Camp
We would like the online appointment planner to take into account preferred hairdressers (even without a preference for a service) and that you do not have to change hairdressers during treatments.
Sara Meert
complete
From now on, you can set that only one employee per customer will be booked at an online appointment. So all services end up with 1 employee. https://help.optios.net/nl/articles/11161483-hoe-kan-er-slechts-een-medewerker-per-klant-geboekt-worden-bij-een-online-afspraak-niet-opsplitsen
Sara Meert
Merged in a post:
Do not divide the appointment into 2 employees
Dorien Mink
When a customer makes an appointment with colors with a certain hairdresser, the online agenda automatically books the person who has time to rinse and finish, while a customer opts for 1 hairdresser. This appointment should then not be split. Then leave him with the same hairdresser.
Sara Meert
Merged in a post:
customer chooses all services with that same employee for a certain employee
A
Annick Van der Speeten
When booking online, I often find that the customer chooses a certain hairdresser, but if there are several treatments, e.g. color with cut brushing, I see that only the color is on the chosen employee and the cut with brushing by a colleague, the customer chooses 1 person for the entire duration. So preferably all services at the same hairdresser. Mvg Annick
B
Barbara
Merged in a post:
Never split an appointment
K
Kristel schutten
The option can be enabled that customers cannot book a combination treatment with a break time (split) with multiple hairdressers
S
Shirley
Would love to push this feature again!!
R
Ria Dewaele
Even for cabins, please do not rush when several cabins are possible.
Customer does not want to leave cabin A after service 1 to carry out service 2 in cabin B
J
Jeroen
You can solve that yourself by ticking “The employee is selectable” for each service 😉