Knop last minute annulatie | Voters

Last minute cancellation button

Jochen Vanhoudt

Now we can only tick no show, but often customers only call when they (almost) need to be there and I can't keep records of that. If certain customers do this regularly, I would also like to know that.

February 7, 2022

Sven Cornelis

marked this post as

open

Stephanie Devos

Perhaps also give the option to automatically add a certain amount to the next settlement to compensate for the no-show

Sven Cornelis

marked this post as

planned

We have scheduled to ensure that if a customer cancels their appointment late and is removed from the calendar, you can indicate the reasons for cancellation. The report with the reasons for late cancellation will also be developed here. 👏🏻

We'll keep you posted as soon as this new development is available.