It will happen often: a customer calls, cancels his appointment and says, for example, I'll call again! You take the appointment out of Optios but after a few weeks, you also don't remember that she would call or that you would call.

In short, there is no customer contact anymore, even though the customer would still like to come. With such an overview, you can get those loyalty cards back in and take action.

We would like to clean up our customer base. But there is no easy way to filter your file, for example, to show people who haven't been to the salon in a long time. That would be very useful./Pouvoir filtrer le fichier client pour le nettoyer.

filter the table of customers who already have a phone number in order to consult and correct them

This is important for her works. Customers can refer to them as chemotherapy patients or alopecia patients. This allows us to filter very quickly; which is important for, among other things, the way of working, requesting reports and mailing.

see the list of customers who have been blocked from the online booking

Export of customers who are not subscribed to the mailing

sort customer files, for example on blocked customers

Filtering by service would be great.

For example, I can only reach my hair works and customers now that I can reopen as a hair worker.

I would like to be able to filter better in the customer database.

For example, being able to draw a list: people who are or are not subscribed to the newsletter. A list of people with a specific “TAG”

...

Filter customers without an email address to send an SMS campaign