Ticket offices: Show date and appointment on tickets
Sara Meert
Currently, it is not visible which appointment an open ticket is linked to, nor the date on which (customer only). This causes confusion in situations where:
- a ticket has been opened for a future appointment to check the amount.
- a ticket was opened for a future appointment to check the amount, but the appointment was later canceled.
- it is unclear whether an open ticket should be deleted (e.g. due to a deleted appointment) or redeemed (e.g. in case of a missed payment).
Sara Meert
Merged in a post:
Date open tickets
I
Isabelle Pieters
it would be important to be able to see which appointment an open ticket is associated with. It sometimes happens that we open a ticket to see the amount of the appointment and that it is later canceled or that we open a ticket for a future appointment as well. When you see that a ticket is open and you do not know what it corresponds to, it is difficult to know if you should delete it because it is an appointment for example deleted or to cash it if it is a missed payment. For me, this is a very important feature that is missing from the program.