View all purchases by customer
Sara Meert
Preferred functionality: You can view a list of all purchased products in the customer data sheet for each customer.
- For each product, not only the last purchase date, but a complete list of all purchase dates (ability to click open the product for an overview of all previous sales dates).
-!! Including online purchases (webshop orders), so that a complete picture of all purchases per customer is created. The combination of physical and online purchases provides a complete customer view.
Benefits:
- Better insight into the purchase frequency per product.
- More accurate monitoring of customers and their buying habits.
- Ability to recognize patterns (e.g. monthly recurring purchases).
Sara Meert
Merged in a post:
link customers' Mollie purchases to their customer file
I
Isabelle Pieters
being able to click on their page and have access to their online purchases would be easier
Sara Meert
Merged in a post:
view all purchase dates in a list
Emely Verhulst
Please list all purchased products and ALL dates of purchased products per customer. Now you always see the last purchased date. It would be nice if you click on the product to see a list of all previous sales dates.
This way, you can better see how often she purchases a certain product. Very important information for a good follow-up to your customers.
Sara Meert
Hi, what exactly do you mean by Mollie shopping? Can you specify if you are talking about online advances, online gift certificates, or online store products?
I
Isabelle Pieters
Sara Meert I don't have an online payment box at the institute so customers who want to pay electronically buy a gift voucher online in order to pay for their service. I would like, by clicking on their page, I could see what they bought as a gift voucher (via the Mollie platform)
l
lisette
This is really a must indeed. Now you always have to check when purchasing at checkout when and by whom a particular product was sold.