“Is there a possibility to add a variable to automated campaigns and/or the customer card? We would like to know the frequency of visits per customer in order to determine whether or not a customer can be considered lost. After all, there is a big difference between the frequency of visits of a lady with long hair and a lady/gentleman with short hair. Using the frequency of visits, a suggestion date can also be given, on which proactive campaigns can be based.”

“Is there a possibility to add a variable to automated campaigns and/or the customer card? We would like to know the frequency of visits per customer in order to determine whether or not a customer can be considered lost. After all, there is a big difference between the frequency of visits of a lady with long hair and a lady/gentleman with short hair. Using the frequency of visits, a suggestion date can also be given, on which proactive campaigns can be based.”

You can also set up an automatic e-mail for, for example, Christmas, Easter, annual events, etc...

An automatic mailing X days before/after an activity should also be able to be sent to an entire category.

This is possible with automatic campaigns, but not with one-off campaigns.

We would like to send out an automatic mail for birthdays, but make a distinction between children and adults

Even in normal marketing, we occasionally want to use the children as a target group.

for mailing, you can filter by treatment, e.g. customers who have not been for a certain treatment for more than 1 year

More choice in marketing filters: e.g. being able to send an email to all customers who have a subscription/customer card